keeping safe

We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff.

Our Salon

✔ We are now by appointment only. No walk ins.
✔ We have undertaken a thorough review of our salon
✔ We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines
✔ All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning and disinfecting products regularly throughout the day.
✔ The treatment room will be thoroughly cleaned and disinfected after every treatment
✔  Additional time between all treatments has been added 
✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible
✔ The salon will be disinfected with Zoono every 30 days
✔ There will be no magazines but we have wifi for you to use
✔ Reception will remain closed, therefore please arrive at your appointment time.  

 

Our Team

 

✔ We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner
✔ Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety
✔ Staff have obtained Covid Health & Safety Certificates
✔ We have agreed social distancing for our team in communal staff areas
✔ Staff are briefed to uphold safe standards while dealing with responsibilities at reception
✔ Staff will have their temperatures checked at the start of every shift
✔ Staff will remain home if they are feeling unwell

✔ Staff will be tested regularly using the lateral flow tests

✔ Staff will wear a Visor and a Type 11R Medical masks
✔ Staff will also wear a wipeable apron that will be disinfected between every client

Our Treatments

✔ One-use disposable items will be used (sustainable alternatives kept where possible)
✔ Our therapists will wear gloves, and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment
✔ Shorter treatments will have a £5 surcharge added to the bill
✔ Your therapist will stay with you throughout your treatment

Arrival & Reception

✔ We will greet you warmly but without a handshake or personal contact
✔Your temperature will be taken on arrival
✔ We will stagger customer arrival times to minimise close contact
✔ We will clean the reception area regularly
✔ Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas
✔ Waiting areas will be arranged to adhere to social distancing
✔ We ask that you pay using card or other cashless means where possible
✔Priority to clients going down our stairs

We ask you, Our Customers

✔ To arrive at the time agreed, to maximise social distancing
✔ To use hand sanitiser when entering and leaving the salon and after your treatment
✔ To wear face-mask
✔ Come to your appointment alone
✔ Please bring as little property as you can
✔ To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating
Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid- 19

contact us

if you would like an appointment or a free discreet consultation.

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